Return&Refund Policy
1、 After-sales service contact information
i. E-mail: mighty0228@163.com
ii. Response time: reply your message within 24 hours
2、 Item Shipping and When You Can Receive It
i. ship within 72 hours after your payment
ii. Estimated arrival:Due to different delivery places, it usually takes 10-15 days
iii. Actual delivery time: We will deliver the goods to you in strict accordance with the delivery time. If we cannot deliver the goods on the scheduled delivery time due to special reasons, we will contact you by phone or email after sales and negotiate the final delivery time. After obtaining your consent, we will continue to ship to you. If you do not agree to the new shipping time, we will refund you.
iv. Actual transportation and arrival time: We will give priority to the fastest logistics to deliver the goods to you, but the logistics will be transported to the port and then transferred to your hands by your local courier. We cannot effectively control this process, so the actual arrival The time should be based on your receipt of the goods. But you don’t have to worry about it, we have already prepared a complete after-sales solution. Once you do not receive the goods within the estimated time, please contact us, we will negotiate a solution with you, for which we have also proposed 3 solutions for you to choose.
1. Due to the delay in the transportation of the goods, we will make certain compensation to you after you finally sign for receipt. Note: We will calculate the final delivery time of your product based on the first delivery time, not the time of your final receipt, in order to avoid seeking compensation for intentional delay in receipt, please understand.
2. If you don’t want the goods because of delayed delivery, you can refuse to sign for the items and contact us. When we verify that the logistics status is refused to sign for or returned, we will refund you as soon as possible.
3. If you have other demands, please contact us for negotiation.
4、 return
i. In the terms of quality assurance, you can request a return or exchange when the conditions for return or exchange are met
ii. If it is not within the warranty terms and you want to return or exchange the product, you should follow the following rules
iii. We 100 % recognize the judgment of the third-party referee, so if you finally win the dispute, we will implement the judgment of the dispute as soon as possible, so as to protect your reasonable rights and interests.
